I design experiences that grow people and relationships.
Working globally with organizations who want learning experiences that actually change something: workshops, training programs, offsites and coaching grounded in the science of meaningful experiences and human flourishing.
Two ways in. Pick the one that sounds like you.
Everything is grounded in the science of meaningful experiences and the 5E model, and designed to produce real change, not just insight.
One to one
Coaching for the experience you're building right now, three phases, online, with the thinking cleaned up and sent back to you after each session.
For designers, educators and leaders growing their own practice.
See how coaching worksFor teams
Learning experience design, workshops, labs, offsites and training programs designed with your team, so the practice stays after I leave.
For organisations building customer, employee or learning experiences.
See the workNot sure which one? Write to me and we'll work out what fits.
From participants.
"This was hands-down the best training I've ever had. It was never boring and offered concrete hands-on tools. While you learn, you get an experience you don't want to end."
Line Marcher · Senior Creative Strategist, Novonesis
"I can honestly say this has been one of the most impactful trainings I have ever experienced. I was not only learning with my mind but felt what I was learning throughout. There was so much attention to detail and moments of surprise."
Lena Sievers · Cultural Transformation Manager
"Helped our teams gain a different perspective on what it means to design meaningful experiences. What is it that matters? How does it feel? What does it change? Both inspirational and motivating."
Patrick Schenck · Retail Innovation, Adidas
"This course equipped me with a toolkit for navigating emotions and creating meaningful, impactful experiences, to open up my clients' hearts and minds to change."
Marcela Svoren · Senior Consultant, Xynteo
"The most valuable course I ever joined. The combination of theory, practical work, and creating an inspiring learning atmosphere made it an exciting experience."
Stefan Michels · Director Digital Marketing & Customer Service, ALDI Nord
"The Kaospilot Experience Design course blows your mind, touches your heart and plays with you to transform the way you conceive experiences. It changed my life!"
Guilherme Ribeiro Paz · Business Consultant
"If I could, I would make everyone within the tourism business attend this course. It opens one's eyes to the power you have to positively impact others, in any business imaginable."
Theresa Valenta · Tourism Consultant, Switzerland
"For me the best way to learn is by doing. At the Experience Design course all my senses were reactivated. The power of designing meaningful experience is never achieved alone, this was a reminder."
Jose Pablo Rojas-Brewer · Director of Development
The 5E Experience Design Model.
A framework for crafting impactful services, events, and learning experiences - building on the work of Larry Keeley (1994) and Nathan Shedroff's Core Meanings.
Three steps. Five stages. One coherent experience.
Design experiences from abstract to concrete in three steps: define the Meaningful Outcomes you want to create, map the Emotional Journey users move through, then design What Happens across the five stages of the experience.
Read the full guide →Free Miro templateWriting
Podcasts & Interviews
Tools
Insaga
A project exploring how design can help people carry the insights from an experience into sustained behavioral change.
Check out what we are buildingWhat experience do you want to design?
Write me and we can find a time to chat.
andy@andysontag.com